Privacy Policy
Last updated: May 29th, 2025
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the service and tells you about your privacy rights and how the law protects you. We use your personal data to provide and improve the service. By using the service,
you agree to the collection and use of information in accordance with this Privacy Policy. Pleasant Street Shell maintains strict privacy policies, ensuring that personal information and mobile information of our users and members is not sold, shared, rented, released, or traded to third parties for marketing/promotional purposes.
SMS Opt-Out: If you are receiving text messages from us and wish to stop
receiving them, simply respond with either “STOP” to the number from which you received the message. Once we receive your message, you will no longer receive further text messages from us. 

Collecting and Using Your Personal Data Types of Data Collected Personal Data
While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
● First and last name, phone number, and email address
● Collected from online forms from the website or personally given to us when your vehicle is dropped off for service
Example:
● info@pleasantstreetshell.com, John Smith, (617) 489-4852

Usage Data
● Usage Data is collected automatically when using the Service.
Use of Your Personal Data
Pleasant Street Shell may use personal data for the following purposes:
● Telephone call or SMS message to inform you of services needed for your vehicle and sharing photos or estimates regarding said services.
● The service advisor will use your personal data to communicate directly with you and no data will be shared outside of the company.
Retention of Your Personal Data
Pleasant Street Shell will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to
retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. 

Security of Your Personal Data
● Your personal data will be encrypted at all times and only accessed when necessary to communicate with you directly. The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is
100% secure. While we strive to use commercially acceptable means to protect your personal data, We cannot guarantee its absolute security.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Contact Us If you have any questions about this Privacy Policy, You can contact us:
● info@pleasantstreetshell.com
SMS Terms and Conditions

Pleasant Street Shell uses SMS messages to communicate regarding general customer service, invoices and payments, account notifications, collecting feedback, and collecting reviews. You can cancel the SMS service at any time. Simply text "STOP" to the number provided. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you. If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to at info@pleasantstreetshell.com. Carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider. For privacy-related inquiries, please refer to our privacy policy: https://www.pleasantstreetshell.com/privacy-p